Service
Posted
Item
Near
Patient
Patient
0056287
14-Nov-08
If a patient on Sulphasalazine and has been stable for 2 years can we still claim for the monitoring?
A. No, patients who have been on Sulfasalazine for 2 years will drop onto an inactive list.
A. No, patients who have been on Sulfasalazine for 2 years will drop onto an inactive list.
Near
Patient
Patient
0056286
14-Nov-08
If a patient has been on Sulfasalazine for 2 years and is still not stable do we continue to claim for the monitoring?
A. Yes, but this will have to be a forced claim from the inactive list, for those patients who have been on Sulfasalazine for over 2 years.
A. Yes, but this will have to be a forced claim from the inactive list, for those patients who have been on Sulfasalazine for over 2 years.
Submissions
0056285
11-Aug-08
I have a problem making a submission - what can I do?
A. Call the Help Desk first (01463) 667315 to report the problem and possibly get a solution or, it may be that you need to send in your Submissions Manually by adding the submissions file as an e-mail attachment.
Click on the link to get all the instructions on how to do this ....
manual submission instructions
A. Call the Help Desk first (01463) 667315 to report the problem and possibly get a solution or, it may be that you need to send in your Submissions Manually by adding the submissions file as an e-mail attachment.
Click on the link to get all the instructions on how to do this ....
manual submission instructions Downloads/
Installations
Installations
0056284
24-Jul-08
Do you need to be logged out from GPASS in order to download and install new upgrades, and do ALL staff have to be logged off?
A. You only need to be logged out of Gpass on the machine on which you are doing the installation.
Other staff members can work normally.
A. You only need to be logged out of Gpass on the machine on which you are doing the installation.
Other staff members can work normally.
Downloads/
Installations
Installations
0056283
24-Jul-08
EScro Software Updates:
Does the update need to be done on every PC on which EScro is installed, or does it update all PCs when it is upgraded on one?
A. The Data Collection Tool has to be installed on every PC, the Submission Verification Tool normally only goes on one or two machines (it should overwrite the previous version).
If you have a shared drive you could download it to a folder on the shared drive, and then access it from there.
Does the update need to be done on every PC on which EScro is installed, or does it update all PCs when it is upgraded on one?
A. The Data Collection Tool has to be installed on every PC, the Submission Verification Tool normally only goes on one or two machines (it should overwrite the previous version).
If you have a shared drive you could download it to a folder on the shared drive, and then access it from there.
Minor Injury
0056282
03-Jun-08
If a nurse is replacing a dressing done by primary care, should it be recorded under EScro?
A. Yes - on Minor injuries, there is an area to record a redressing of a wound.
A. Yes - on Minor injuries, there is an area to record a redressing of a wound.
Misc
0056281
03-Jun-08
Should telephone consultations which do not involve a patient visiting the practice be recorded?
(MI suggestion where GP would recommend going straight to A & E)
A. Yes.
(MI suggestion where GP would recommend going straight to A & E)
A. Yes.
IUCD
0056280
03-Jun-08
DO I get paid for an IUCD removal AND a fitting if I am refitting one?
A. Yes.
A. Yes.
Misc
0056279
04-Jun-08
Can Admin staff record information on behalf on clinicians?
A. Yes.
A. Yes.
Misc
0056278
04-Jun-08
Can treatment room staff use ESCRO to record information?
A. Yes, if they have access to your clinical system
A. Yes, if they have access to your clinical system
Misc
0056277
04-Jun-08
Where do we record Ring pessaries?
A. Under Minor Surgery.
A. Under Minor Surgery.
Misc
0056276
04-Jun-08
Can we back date claims / catch-up for items missed the previous month?
A. There are plans to do an end of year catch up audit to pick up any missed claims.
A. There are plans to do an end of year catch up audit to pick up any missed claims.
IUCD
0056275
04-Jun-08
If we refit a coil what do we claim?
A. A check and a fit will be paid for a refitting of a coil.
A. A check and a fit will be paid for a refitting of a coil.
IUCD
0056274
04-Jun-08
If we have an unsuccessful fitting can we claim?
A. No.
A. No.
Alcohol
0056273
04-Jun-08
What % of patients do we screen for this?
A. 100 patients per 1000 population.
A. 100 patients per 1000 population.
Falls
Prevention
Prevention
0056272
04-Jun-08
What % of patient do we have to screen for Falls?
A. No set %, but we ask that you record as many as possible to aid the development of this service.
A. No set %, but we ask that you record as many as possible to aid the development of this service.
Minor Surgery
0056271
04-Jun-08
Can we claim for Skin tag removals and do we have to send a sample for this to histology?
A. Yes, you can claim but the skin tag does not have to be sent to Histology.
A. Yes, you can claim but the skin tag does not have to be sent to Histology.
Minor Surgery
0056270
04-Jun-08
Can we claim for intra muscular injections like Zoladex?
A. No.
A. No.
Minor
Injury
Injury
0056268
04-Jun-08
If a patient attends after hospital treatment for a dressing change do we record this?
A. Yes.
A. Yes.
Minor
Injury
Injury
0056267
04-Jun-08
If a patient phones for advice do we record this on ESCRO?
A. Yes.
A. Yes.
Near
Patient
Patient
0056266
04-Jun-08
Does ESCRO pre- populate the register with the existing patients?
A. No, each patient will have to have the services activated for them in ESCRO, with the date treatment started.
A. No, each patient will have to have the services activated for them in ESCRO, with the date treatment started.
Near
Patient
Patient
0056264
04-Jun-08
If a patient fails to attend after several invites or declines to have bloods taken can we claim?
A. No – there are no exclusions for this service.
A. No – there are no exclusions for this service.